When you are out looking to hire house cleaning services to help you with a one-off task such as an annual spring clean, or something on a more regular basis, or window cleaning services in Orange County, there are a few things you need to inquire about before you make a decision.
When you decide to bring someone in who is not part of a formal cleaning service company, then you are taking a lot of risks. You may exclaim that it is much cheaper to hire an under the table cleaning lady for cash. This is something I often hear among people that are wanting to cut some expenses to help tidy up their houses. Ironically though, I always try to advise people to avail that cleaning lady if their main concern is the price they want to pay for, and if things go well, keep her close, and they might have the bargain of a lifetime. However, if things go south, that is when you bring in a service company. Enough, it is quite more expensive, but there are many, many benefits you get from availing the services from a professional company. Thus, in this article here a few of the things that you should think about when you are looking to hire a cleaning service company.
Ask Your Friends And Family
The first step is to ask friends and family who they use to clean their houses. These referrals can give you an inside look at what a company is all about and what they can offer. Sometimes people may miss out if they focus just on what they say on their website because as we all know that a company can write anything and they will. Some companies can make themselves look and sound fantastic, credible, and experienced, but a referral from a friend or family can describe them better for what they indeed are and should carry more weight.
Online Reviews Can Be Misleading
When people are happy, they do not tend to write as many reviews as unhappy people who feel the need to flood the world with their terrible experiences as a form of vengeance. You always have to consider that often, those reviews are from people using it as an opportunity to vent, blow a story out of proportion, try to damage the reputation of the company and some are not very good people. When what you hear from a company are all terrible reviews, then that is where you can say that it is a red flag. But if they have mostly good reviews and a few bad ones, that is pretty average, and you should never assume that one is perfect.
Another misleading thing that can point you to the wrong direction is if a company has a perfect score in all their reviews. You should know that there are companies who pay clients to write reviews for them, so of course, they are going to be giving them a perfect score. Regardless, there is a good rule of thumb that says that it better to avoid a company with all ideal scores and to avoid the company with all terrible ratings. That way, you can find the ones with really consistent high scores without being inflated by hired reviewers.
Bonding, Worker’s Compensation, Insurance, etc.
You have to ask yourself a few questions regarding legalities before hiring house cleaning services. First is you have to ask if the company can cover the costs of any damage done to your home, any theft, or if an injury occurs on your property that occur under their watch. Should they not have this coverage, you have to be wary because you could be on the hook for the money, items were stolen, property damaged, or an injured worker. Still, the company should be willing to tell you if they have this coverage and provide copies of their policies at your request so you can carefully examine all details.
After that is settled, you then need to be aware that this adds to the cost of operating a service company, which is why the rates are higher per hour or per job which might be fair considering the coverage that they provide. You have to, however, remember that this level of assurance is valuable, especially when you’re letting someone into your home, and could ultimately be on the hook for something that goes wrong. You should note that we live in a litigious world, and everything might turn sour if you are not careful enough.
Ask For Credentials
As a customer that is opening your home to strangers, you should not hesitate to ask some critical questions. Do they hold an award in Orange County window cleaning services? You should know exactly how long have they been in business for as this will often reflect how professional they are. You should ask if they have any awards, accreditations, or affiliations with professional organizations. Looking out for these will makes you feel reassured that a company is trustworthy and concerned with their reputation and will not do anything untoward that could sully their status.
What Kind Of Services Do They Offer
Other than knowing if they offer services such as window cleaning in Orange County, there are some things that you should know. A basic knowledge about the company that you have to be informed of is if they take requests or offer a fixed service. How much in-depth detail are they willing to go in? The answers to these questions will depend on what you want to be done; that is why you have to inquire as to what level of service is offered. If there is a way for you to have a more specific request, then do hire someone to come and tick a bunch of things off your to-do list. Otherwise, if you get the same service each visit irrespective of what you want to be done or if you can do a combination, then you should let them know of these as well.