Your roof is one of the most important and expensive parts of the house, and roof renovations can easily turn into nightmares when you don’t work with the right team. Warranties get ignored, companies vanish into the night, and hidden charges start piling up. And in some extreme cases, you might even end up facing legal repercussions. Therefore, it is essential that you take your time when looking for a roofer and don’t go for the deal. Here are some things you should consider before working with a roofing company.
Make Sure They Have The Proper Coverage
If you’re going to be working with a contractor, you have to ensure that they have the right insurance coverage. They will need to have both liability and workers’ compensation insurance.
Liability insurance will cover any damage to your property or injury to any third person that was caused by the contractor. Workers’ compensation is also important and covers injuries to their workers. Believe it or not, if one of their employees gets injured on the job and the company doesn’t have worker’s compensation insurance, you might end up having to foot the bill.
So, make sure that you see their paperwork. Ask for certificates and follow up with the insurance carrier to see if their policy is still valid.
Go With A Roofing Company With Offices Close To You
You also want to work with either a local contractor or one with offices close to where you are. Make sure that they’re established too. If you live in Southern California, for instance, then you could consider a roof replacement company like Semper Solaris. They have a proven track record and have been in operation for over two decades. They’re also known for great aftercare service and offer all sorts of different roofing solutions based on your budget. For more information, there are these details on the roof replacement company.
Check Out Their BBB Ratings
Checking local reviews is one thing, but you should also check if the company is registered with the BBB. The BBB, short for Better Business Bureau, is a consumer advocate organization that tallies service providers and businesses and allows customers to make complaints. The more complaints a company has, the lesser their rating.
Check their rating and check some of the complaints. Know that it’s perfectly normal for a company to have a few complaints, especially if they’ve been established for many years. Check the nature of the complaints, and try to see if there’s a recurring pattern.
Don’t Go For The Absolute Cheapest Option
Just like anything in life, you get what you pay for when it comes to roofing. Don’t make the mistake of going for the cheapest bid out there. These will usually come with caveats. You can’t expect the same level of professionalism and aftercare service from someone who works out of their pickup truck.
They might also not have the proper insurance, or not even be able to work in your jurisdiction lawfully. If you want the work to be covered and avoid hidden fees, we suggest you pay special attention to unrealistically low bids.
Communication Is Everything
You also want to check their communication style to get an idea of what kind of service you can expect in the future. Do they even answer calls? Did they answer any request for extra documentation? Do they follow through? If the answer to any of these is no, then they might not be the best pick for you.
If they can’t or don’t bother to answer your calls, there could be issues down the line. There might be a miscommunication on the job details, or you may have difficulty getting them to hear your concerns. They might also drag their feet when it comes to the time to honor warranties.
Speaking of warranties, you want to go for an extensive one that covers both workmanship and materials. It can take months, even years, for signs of shoddy work to pop out. So, make sure that you’re covered at all levels.
It’s also important that you do your homework before working with a roofing company and knowing your materials. This will ensure that you pick a roof based on what is best for you, and not them. You may also have had a certain material in mind, not knowing that it would be the best choice based on your climate and weather conditions. Being savvy will make things easier and help you avoid headaches.
Now that you know more about picking a roofing company, make sure you go with an established and have your best interests in mind. Don’t be afraid to ask for a second opinion and see what the community has to say about them.